FAQ

• 150 Rs shipping charges will be charged on Orders Below 3000Rs
• 150 Rs COD(Cash on Delivery) Charges will be Applicable
• For international orders, customs duties may be levied at the time of delivery in certain countries.
• Product are shipped from our warehouse within 4 working days.
• The order will be delivered in 10 working days.

• Please ensure that the products you return are unused, unworn and the original tags are intact.
• Shipping charge and COD Charge are Non-Refundable.
• International orders are not eligible for return.
• Please share the package unboxing video for wrong product / Missing item received.
• Don’t Handover Product without pick-up slip or SMS Confirmation.
• Item purchase during sale is non-returnable.
• Post wash query will only entertain within a month time from the date of delivery.
• Only exchange will be applicable on order purchase on sale/offer.
• Only one time exchange is allowed.
• Customer has to self-ship the product if the pin code is out of serviceable area with reverse logistic.
  (Note - Your courier cost does not exceed above In 300. We request you to self-ship the products by "Speed Post" as your courier service)
• Don’t Accept if the package is tampered.
• Don’t share the OTP with carrier if you haven’t received the product.
• For further details refer the link - Terms & Conditions and FAQ.

At this time, we only offer shipping within India. We apologize for inconvenience, if international shipping needed additional shipping charges will be applicable for the costumers.

Online payment and A non-refundable charge of Rs. 150 will be applied on all Cash on Delivery (COD) orders below Rs. 3,000. Additionally, a non-refundable charge of Rs. 300 will be applied on all COD orders.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.

To cancel, Please contact customer support at support@thehouseofrare.com. We won't be able to take the cancellation request once the order is dispatched. If you still don't want to receive the order, you can refuse the package at the time of delivery or If order already shipped you may need to return the items according to our returns policy.

Yes, we offer a size guide on our website to help you find the right fit for your body type. If you have any questions about sizing, please don't hesitate to contact our customer service team for assistance.

You can contact our customer service team by email or from our website. Our team is available to assist you with any questions or concerns you may have.